When Facebook acquired WhatsApp, it promised to respect the privacy of its users. That hasn’t been the case, and the firm now employs thousands of staff to read supposedly-encrypted chats.
Social media behemoth Facebook acquired WhatsApp in 2014, with CEO Mark Zuckerberg promising to keep the stripped-down, ad-free messaging app “exactly the same.” End-to-end encryption was introduced in 2016, with the app itself offering on-screen assurances to users that “No one outside of this chat” can read their communications, and Zuckerberg himself telling the US Senate in 2018 that “We don’t see any of the content in WhatsApp.”
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